Wednesday Feature: A Great Leadership Lesson

Happy Hump Day! The number one reason for staff turnover is NOT money, its bad bosses or moreover, the things that bad bosses do. I have had staff follow me from engagement to engagement (job to job) and still, have staff that would meet and work with me, anywhere (well, almost) anytime. Why? It isn’t … Read more

Political Issue: Medicare Solvency

With election season heating-up, I’m going to drop some posts in from time to time on health policy issues that candidates SHOULD be talking about – not that they will. The issues I will put forth are the biggies, not the trivial stuff that campaigns and parties use as talking points (e.g., improving Obama Care, … Read more

Wednesday Feature: It’s the Economy, Stupid

The title may jog memories for some readers. During the 1992 election cycle, advisor to then candidate Bill Clinton, James Carville, (running against George H.W. Bush) used the phrase for campaign workers as a charge to focus on. He wanted people to pay attention to the economic issues (inflation) affecting how people were feeling about … Read more

Memory Care: 9/11

Twenty-two years ago, 9/11/2001, my day began as most did back then. I got up, read the paper, turned on NBC local news as it would move then, to the Today Show. I ate my usual breakfast (something light) and drank a cup or two of coffee. My wife had left for Madison (WI) where … Read more

Friday Feature: Quality and the Revenue Connection (2019 version)

I’ve written a lot over the years about understanding the unique connection between quality care and the systems to support its delivery, and revenue. Arguably, the most successful provider organizations understand that impeccable quality of care (delivery, outcomes, patient satisfaction) begets high occupancy (referrals) and preferential payer mix (quality mix). Of course, the inverse relationship … Read more

Wednesday Feature: Fall is Coming!

After a few days of mid-summer weather (90s, humid), my calendar says fall is right around the corner, even if the weather doesn’t. I love fall. It’s my favorite time of year. Living in the upper-Midwest, fall can be just spectacular. Soon, the days will be warm and the evenings chilly. Woodfire smoke (not the … Read more

SNF Performance Update – Occupancy, etc.

No other segment of senior living/senior care got rocked as much by the pandemic as skilled nursing. Frankly, the industry had challenges from labor shortages and lagging reimbursement entering the pandemic (2020). The pandemic didn’t just accentuate these issues, it blew them up in terms of magnitude (impact) while adding supply chain issues, inflation, and … Read more

CMS Releases Rule on SNF Staffing Mandate

Surprise! Surprise! Surprise! This morning, CMS dropped a proposed rule for a staffing mandate for SNFs. On Wednesday, I wrote about the delays (staffing mandate) and the information from a CMS contracted study completed by Abt and Associates. That post is here: https://wp.me/ptUlY-LM The consensus around the staffing mandate issue is that CMS was bogged … Read more

Friday Feature: Buffet on Management and Boards of Directors

I ran across this yesterday in a publication I get called Becker’s Hospital Review. I recall seeing much of the content before and really liking it. It is from famed investor and Chair of Berkshire Hathaway, Warren Buffet. It is content from his letters to Berkshire Hathaway shareholders from years back, 1977 to be exact. … Read more

News and Upcoming Quality Program

Yesterday, I wrote a post regarding health systems and providers looking at finding efficiencies and, in some cases, cutting staff – particularly at the administrative and executive levels. Providers are being tasked with making do with less as the economic headwinds remain stiff, even gale force in some cases. Part of the challenge for providers … Read more